Asolvi helps you become the office coffee service provider that coffee-loving workers want you to be.
Pay-per-cup is growing, but equipment and ingredients sales are still providers' lifeblood.
Asolvi software sharpens service processes so that you can deliver better beverages and keep customers coming back for more.
Our software puts all your asset data is in one place so that it’s easily surfaced by the people who need it. This includes serial numbers, installation dates, locations, service history, problems and profitability. The data is fully integrated with our maintenance planning and invoicing tools so that you have full control over what’s happening with your assets at all times.
Our software lets you track and comply with all SLAs across your machine base by centralising and integrating your contract data and maintenance processes. Jobs are prioritised automatically according to contractual rules so that you can stay on top of response times.
Our contract and job management tools feed key data directly and automatically to our invoicing modules. This means that any complexity associated with having so many SLAs to consider is eliminated.
Our flexible contract management tools enable you to easily define a variety of cost calculation and invoicing frameworks. This means our system is set up for both traditional time-and-materials contracts and all-inclusive pay-per-cup contracts.
For most office coffee providers, ingredients are the biggest revenue stream. But they soon become a cost when ingredients are not properly charged for due to poor stock controls and lost paperwork. Our mobility solution facilitates real-time data exchange between field workers and back office teams, eliminating the need for paperwork. Our fully integrated stock management tools ensure that all ingredients are tracked and nothing gets missed.
Empty machines directly impact provider and customer profitability alike. Our systems make it easy to plan replenishment in advance while our mobility solutions keep engineers on the road. Our efficient call handling systems and self-service customer portals also make it quick and easy for customers to request replenishment when they need to.
Our mobile software allows engineers to register meter readings, automatically updating the system. Our easy-to-use reporting tools allow you to automatically surface machine sales and profitability data in a matter of minutes.