Asolvi helps you evolve from a provider of print to a provider of everything people need in the office.
Asolvi understands the challenges posed by declining print volumes, rising costs and changing end-user expectations.
Asolvi software comes with features specially designed to meet the challenges that managed print & document services providers face.
In addition to 30+ years' expertise delivering office print software, our team has worked with world-leading print companies like Xerox. We know our stuff.
With Asolvi, you get the benefits of three decades of experience in the office print industry. You get software with functionality specially designed for providers of managed print and document services. More importantly, you get general service management functionality that will fully support you as you branch into new areas.
Our software cuts toner wastage and excessive shipments by ensuring that cartridges are only sent out when absolutely necessary. It also makes your consumable fulfilment processes more cost-effective by combining shipments when several toners are required at the same location.
Our software can receive and process telemetry remotely from your machines in the field (MIF), including toner levels, number of prints, number of running hours, parts status and lifespan. This empowers you to address issues before they become problems, fuelling a more proactive and predictive approach to maintenance and more uptime for customers.
Meter readings are collected remotely and invoices generated automatically based on the terms of the service contract. This eliminates paperwork, reduces invoicing time from days to minutes, and leaves no scope for error.
Our software can be integrated with various additional platforms and used to manage services you may be looking to offer, or are already. We also integrate with various ERP and CRM systems for a seamless flow of information across your business and better cooperation between departments.
All assets are centralised in our systems so that everything in your fleet is visible, and new assets such as PCs, servers and other network devices are easy to add.
We offer a specialist MPS business intelligence platform that allows you to track and visualise your KPIs, establish new ones, and empower better and more profitable decisions about your document management operation.
Sophisticated task planning and scheduling solutions allow dispatchers to create and allocate jobs quickly and easily. Planning modes, time slot flexibility, default job duration times and a user-friendly resource management interface streamline the planning process. Our scheduling tools automatically select engineers based on availability, location, skill set and other variables, saving time and hassle for dispatchers.
Our helpdesk functionality makes logging and managing support calls and customer enquiries easy, efficient and convenient for both you and your customer. This is thanks to centralised customer, contract and machine data, integrated service modules, and a sophisticated system of automated reminders, priority alerts and job status updates.
Platform-independent mobile solutions allow for a truly paperless workflow and live communication between field engineers and the back office. Engineers receive and complete jobs electronically, in real time, eliminating paperwork-based delays and accelerating service-to-cash cycles. Onsite stock checking and parts ordering shorten spare parts delivery times as well as onsite visiting times.
Customer self-service web portals offer 360° visibility of job status, order placement, meter reporting and service history. This gives customers more control over their copy/print and office needs and more transparency of the service they’re receiving.
MPS is recognised as a key enabler of digital transformation for end-user organisations. By digitally transforming your MPS service operation through Asolvi’s automation, integration and IoT technology, you enhance your credibility as a trusted digital transformation partner and facilitator of workplace improvement.
Asolvi's wide scope for integration and asset management efficiency makes it easy to explore new requirements for IT services, document security, mobility and other office solutions. This will empower you to become a key service provider for the office.
We have print & document management specialists who can check your operation against best practice and advise you on becoming more competitive. For example, you might already be using an MPS solution, but it isn't facilitating the growth and diversification you want to achieve. Call us and we'll help.