Asolvi helps foodservice equipment providers meet the demands of an industry where tastes are changing.
Professional kitchens want new, better equipment that they can rely on to deliver excellent service to increasingly selective diners.
Asolvi software empowers you to move from a reactive to a proactive service model, delighting customers with improved levels of uptime.
Many catering equipment providers are burdened by time-intensive manual and paper-based administrative tasks. Our software will automate many of these processes so that your office- and field-based staff can spend more time on the jobs they’re actually paid to do.
With customers expecting more uptime and reliability from their equipment, providers are under greater pressure to deliver first-time fixes and improved service levels. Our software gives you the 360° visibility you need to do that.
Preventing downtime means doing more efficient and effective preventative maintenance. Our software makes this possible by automatically scheduling preventative maintenance appointments in advance based on fully integrated asset and contract data. We can also integrate with IoT telemetry systems, empowering your teams to monitor smart kitchen equipment remotely and remedy issues before customers even know about them.
Our software gives you full visibility of your entire workforce and prevents abuse of overtime by automatically logging timings. You’re able to keep track of where your engineers are and what they’re doing. It can also automatically select the most appropriate engineer for a job, minimising travel time and maximising productive time.
Our software provides automated warranty expiration alerts to all users so that immediate action can be taken to renew or upsell new service contracts.
By fully integrating all the different stages of your service chain, our software makes it easy to convert a quote into a service call or a service call into a quote. In addition, when quotes are raised, most of the data required is already there, saving salespeople 10-15 minutes per quote.
Our software streamlines engineer workflows by enabling them to receive, complete and sign off jobs electronically on their mobile devices. No paperwork is required and all the information they need about a piece of kitchen equipment is available to them.
Our software comes with hundreds of standard reports that are easy to tweak to fit individual industry and company needs. Centralised data and automated emails mean that reports are compiled and sent in a couple of clicks.