Customers are the lifeblood of most companies and Tesseract is no exception.

From this page you will find a small selection of Tesseract customers with their stories, part of the 250+ group of companies using the Tesseract service management system worldwide. Field Service operations can be found in a vast range of companies and industries all over the world and the Tesseract service management system is being used by these companies to manage their service operations. As can be seen by the list of customer stories our system is being used by a diverse range of companies around the world.


As you can see our field service management system is used by successful companies all over the world.

Field Service News Website


Surefire chooses Asolvi’s Tesseract over market-specific solution Surefire, a UK provider of fire safety systems, is starting to reap the rewards of Tesseract, an Asolvi product, which it chose to replace a popular vertical solution. Founded in 1990, Surefire


Cleaning innovator ICE scrubs up well with Tesseract Industrial Cleaning Equipment Ltd (ICE) is the UK’s largest independent provider of industrial cleaning machines and associated services. Five years ago, it began using Tesseract, Asolvi's longest-standing service management product. It


Tesseract makes acquisitions easier for SCS Technologies Outmoded, inflexible and server-based service management software can make it difficult for companies to grow. However, thanks to the fully automated, integrated and optimised cloud-based workflows facilitated by Tesseract, SCS Technologies Ltd

Planned Lighting Maintenance

Planned Lighting Maintenance banks on a brighter future with Tesseract When Planned Lighting Maintenance (PLM) decided that its field service management system needed to be as smart as its lighting solutions, Tesseract came to light the way. Now Tesseract’s

Sub-Zero & Wolf

Kitchen suppliers for James Martin cut down reporting time from 2 days to 30 seconds Sub-Zero & Wolf are cooking with gas. The preferred suppliers of kitchen equipment for celebrity chefs James Martin and Heston Blumenthal as well as

Espresso Service

Coffee machines that talk - Tesseract, Espresso Service and the Internet of (Coffee) Things In 2015, Espresso Service Ltd woke up and smelled ‘connected’ coffee. By implementing Tesseract’s cloud-based service management software, it entered the realm of the smart


Tesseract helps manage 195,000 customer sites for SCCI Alphatrack! For fourteen years technological giant SCCI Alphatrack has relied on Tesseract’s service management software to run a lean, fit and growing operation. Today periodic and reactive maintenance for over 195,000


Tesseract’s Diary Assist helps Manitowoc serve up an even better service! Manitowoc Foodservice UK have been relying on the service management software supplied by Tesseract for 20 years. Now they have decided to further automate their systems with one


Two Tesseract systems become one as XMA takes over Viglen! What happens when two IT giants using different versions of Tesseract’s service management software decide to merge? In 2015, IT solutions provider XMA found out by embarking on a

Systems Maintenance Services

Systems Maintenance Services racks up 10 years with Tesseract. A lot can change in a decade. But what’s been constant and enduring is the strong relationship between Tesseract and Systems Maintenance Services (SMS). SMS provides cost-effective IT hardware maintenance

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