Remote Customer Access (RCA)

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Tesseract Remote Customer Access or RCA is in fact a customer internet portal allowing password protected access to the Tesseract call logging function.

Developed using Microsoft’s MVC (Model View Controller) technology thereby allowing the screens to become a corporate standard. RCA allows the customer access to the Tesseract System.

This access is controlled by a user password enabling a selection of functionality including:[/fusion_text][fusion_checklist icon=”fa-check” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][fusion_li_item icon=””]Call Logging including the function of Call Cancel.[/fusion_li_item][fusion_li_item icon=””]Real time Open Call Monitor.[/fusion_li_item][fusion_li_item icon=””]Allowing movement of customer assets.[/fusion_li_item][fusion_li_item icon=””]Raising Sales Orders.[/fusion_li_item][fusion_li_item icon=””]Updating meter reads.[/fusion_li_item][fusion_li_item icon=””]Reporting on all of this functionality.[/fusion_li_item][/fusion_checklist][fusion_content_boxes settings_lvl=”child” layout=”icon-on-top” columns=”4″ icon_align=”left” title_size=”” title_color=”” body_color=”” backgroundcolor=”” icon_circle=”” icon_circle_radius=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” icon_size=”” icon_hover_type=”” link_type=”” link_area=”” linktarget=”” animation_delay=”” animation_type=”” animation_direction=”left” animation_speed=”0.1″ margin_top=”0px” margin_bottom=”” class=”” id=””][fusion_content_box title=”Define” icon=”fa-cogs” backgroundcolor=”” iconcolor=”” circlecolor=”#59b8db” circlebordercolor=”#59b8db” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”” image_width=”” image_height=”” link=”” linktext=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”1″] Your entire field service operation from one Web Application[/fusion_content_box][fusion_content_box title=”Track” icon=”fa-signal” backgroundcolor=”” iconcolor=”” circlecolor=”#59b8db” circlebordercolor=”#59b8db” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”” image_width=”” image_height=”” link=”” linktext=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”1″] All upcoming tasks with real-time call optimisation engine.[/fusion_content_box][fusion_content_box title=”Calculate” icon=”fa-building” backgroundcolor=”” iconcolor=”” circlecolor=”#59b8db” circlebordercolor=”#59b8db” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”90″ iconspin=”no” image=”” image_width=”” image_height=”” link=”” linktext=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”1″] Vehicle status on street level maps and know their exact location.[/fusion_content_box][fusion_content_box title=”Invoice” icon=”fa-gbp” backgroundcolor=”” iconcolor=”” circlecolor=”#59b8db” circlebordercolor=”#59b8db” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”” image_width=”” image_height=”” link=”” linktext=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”1″] Parts ordered, job closed, invoice delivered from one complete application.[/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][fusion_builder_column type=”1_3″ layout=”1_3″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ class=”” id=”” min_height=”” hover_type=”none” link=””][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”” background_image=”https://asolvi.com/tesseract/wp-content/uploads/sites/2/2015/05/Headerband-Standard1.png” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”center center” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” 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Great support. Free updates. One powerful application.

Tesseract SC5.1

[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_button link=”http://asolvi.com/tesseract/about/contact/” color=”default” size=”” type=”” shape=”” target=”_self” title=”” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”” icon=”fa-arrow-right” icon_position=”right” icon_divider=”yes” modal=”” animation_type=”0″ animation_direction=”left” animation_speed=”1″ alignment=”center” class=”” id=””]Speak to Tesseract[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”” background_image=”https://asolvi.com/tesseract/wp-content/uploads/sites/2/2015/05/Headerband-Standard1.png” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”center center” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”10px” padding_bottom=”0px” padding_left=”0″ padding_right=”0″ hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][/fusion_builder_row][/fusion_builder_container]

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