Browser based software. Wherever you are, if you can connect to the internet you can connect to Service Centre.
A PC running a browser – that’s all you need.
If you want low IT maintenance costs this is as good as it gets. Tesseract’s software sits securely on our server, nothing to install and nothing to back-up. To access Service Centre all you need is a browser on your PC.
Not only does Tesseract’s hosting service eliminate the traditional costs of hardware and software ownership, but it is also available on a ‘pay as you go’ basis.
The latest mobile and handheld devices supported
Tesseract’s REA (Remote Engineer Access) component supports the industry standard mobile devices, effortlessly sending a receiving data and captured signatures.
The benefits of using web browser technology to allow remote access are obvious.
But, couple that with the functionality that Service Centre offers and you have a powerful structure that keeps your field service operation truly connected.
The power and functionally of Service Centre goes without saying but the benefits that SaaS (Software as a Service) offer are far reaching and hard to ignore for any developing or established business.
Cost savings SaaS eliminates the need to run the application on the customer’s own IT hardware, therefore eliminating the burden of high installation costs and ongoing support.
Reduced requirement for up-front Network and IT hardware purchases, through less costly, on-demand pricing.
The SaaS facility enables users to immediately capitalise on the full functionality and benefits of the Tesseract Service Management System at a fraction of the cost of purchasing software.
By utilising Tesseract’s hosting service, users of the Service Management Software are generating cost saving and tremendous IT advantages in terms of eliminating server maintenance.
Service Centre is available 24 hours, 7 days a week, 365 days a year and can be simply integrated and live within 24 hours. You only have to pay per user per month and you have the advantage to increase or decrease your licence count on a month by month basis.